Coco by CHANEL: Saddest Saga Ever

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Post by Portia

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Hey there crew,

You know the excitement of buying some vintage lovely for a friend for whom it’s their Holy Grail? The thrill of the hunt, trolling eBay, ETSY and the Facebook pages looking for your current mad perfumista desire? Finding your Holy Grail on eBay at an affordable price, bidding, waiting, last minute flurry bid and then OMG! You’ve won it! High fives and back slapping all around. You rush quickly to your Pay Now button and PayPal the shit outta that thing. Then you wait………….

Coco by CHANEL: Saddest Saga Ever

Coco Parfum Chanel FragranticaPhoto Stolen Fragrantica

Fragrantica gives these featured accords:
Top: Coriander, mandarin orange, peach, jasmine, Bulgarian rose
Heart: Mimosa, cloves, orange blossom, clover, rose
Base: Labdanum, amber, sandalwood, tonka bean, opoponax, civet, vanilla

and you wait………

You write to the eBay seller and ‘Quell Surprise’ it hasn’t been sent yet. “Sending it today. sorry Sorry SORRY”

Now you start to worry because if they send it now and it arrives faulty, for whatever reason, you may not be covered to lodge an eBay claim. So, you wait……

and you fume……

and you wait…….

The worry has turned to mild panic, even though you’ve dealt with this seller before and everything has been 100% perfect there is the gnawing worry at the back of your mind, especially because you have bought a couple of other things from the same seller since. Could they have been above board and now readying to do a grab and run? You know, put a whole load of really excellent pics up of things they’ve sold before and sell their fake stuff for good money before disappearing forever? This is not completely unknown on the net, there are shady enough people in face to face dealings, anonymity adds a whole new meaning to the word dodgy.

Teetering on the edge of a nervous breakdown and obsessing madly over your lost precious you write again. It’s only a few days before the 45 day claim cut-off-period and you worry that this may become unsaveable, even though you paid through PayPal which will cover the loss but who needs the freaking drama. I just want my stuff. They write back, and they are really good Customer Service people. “It’s coming my friend. Please be patient. We are so sorry, it will be there”

Then…… It Arrived! So excited. We did a little happy dance, YAY! As the package is opened, we start to worry. It’s too fragrant. This does not bode well…..

Coco by Chanel Saga 2015 #1

Coco by Chanel Saga 2015 #3As you can see, disaster has struck. The nozzle has been damaged when they pulled the insert out to show fluid levels and the juice has all run out. It has bubbled the gold foil on the bottle and run riot through the packaging. The smell is unbelievably amazing. At least we know the product is authentic. GAWD it smells incredible in here. Scott has rubbed the box and wrapping all over his arms and smells like a very high class establishment for sexual satisfaction, of a cash for gratification style.

Obviously I am bummed and write to the seller who immediately says they’ll refund my full purchase amount. They are so sweet about it and say that I’m their best customer etc it’s nice. So though I have no fragrance I will give my buddy the bottle and packaging which she can leave in her undies drawer and they will now smell like the rest of her. DELICIOUS!

Sad Sage, an only mildly unhappy ending.

What stuff has arrived imperfect for you?
Portia xx

 

23 thoughts on “Coco by CHANEL: Saddest Saga Ever

  1. I was dreading to read to the end… I am so sorry gorgeous that you had to go through that.
    I try not to shop too much online as there are way too much temptation. I have recently bought some clothing from overseas and only partial order has arrived.
    They apologised profusely and refunded but it sure took awhile to get over the disappointment of losing something you thought you had.
    Take it easy.
    XXX… T

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  2. Oh, what a darned shame. So sorry for your disappointment. I have had several similar incidents – the last was Kenzo’s Parfum d’Ete, vintage. It was that lovely leaf-shaped bottle with a teeny tip at the end. The seller had posted it in a padded envelope (!) and that teeny little tip broke off en route. The postman told me that his van smelt beautiful ……….

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  3. So sorry you had to go through this. At least you had a great seller. Mine was not so nice. I purchased a lot of partials, around 150.00 worth, and when it arrived, it had been very badly packaged, leakage everywhere, drips coming out of the corner of the box, you all know the drill. I contacted the seller, sent pictures of the damage, asked for my money back and all hell broke loose. The seller accused me of faking the pictures, so I had an inspector from UPS come out and declare it was a badly packed packing job which had caused the damage. The seller then demanded I put all the leaky stuff in a plastic bag and return it, but UPS said absolutely not. The seller then threatened to besmirch my name, give me bad ratings and generally be unpleasant. In the end, I got my money back. Plus, I’ve always wanted to be besmirched, lol.

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  4. Oh yuck!

    I did have to chuckle at “you’re their best customer”, which I suspect might be true and not just a matter of niceties.:D

    I’ve been pretty lucky, but I’ve also learned to take things out of the box and make sure all the bits and pieces are working. I had a bit of an episode with some Silences parfum vaporisateur thingies which actually work, but it took me a while to figure them out. Apparently this is commonplace, as they actually include a step-by-step diagram!

    I do take umbrage (yes, prissy word for my prissy side) at weirdo packaging. Like an empty, reeking plastic diaper wipe container stuffed with random shopping bags or a toothpaste box jammed with my precious purchase, the use of duct tape and wah wah wah. Silly me, I’ve actually stared in amazement at some things I’ve received and wondered why I had bought the likes of ratty toothpaste or a used Spanish mini-vac.

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    • Holly,
      I reckon you might be quite right. I do shop with them a lot. I’ve found them impeccable and they pack extremely well. Only this and an Anteaus have arrived leaked, the Coco is left with only a dribble in the bottom but the Anteaus is OK.
      HA! I love it when they use freaky packaging. Especially when they make a big production out of it and do a few layers. Yes, when it’s some box of a thing you’d NEVER order and then you find it’s perfume and it’s a happy day.
      Portia xx

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  5. That is sad because Coco is heavenly – my favourite Chanel along with Coromandel. I have only started buying bits and pieces on ebay and so far everything has worked brilliantly – well nearly everything. However I’m sure it’s only a matter of time … x x

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    • Hey pretty lady,
      Yes, Coco is heavenly. The vintage parfum is gorgeous enough to make me weep, nearly anyway.
      I wish you only good luck in vintage dealings.
      Portia xx

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  6. Hi Portia,

    I’ve had a number of too fragrant packages arrive over the years….most of the time not enough jus had been spilled to warrant the hassle of a return. I do follow up, though. I remember one vender sent my purchase to the “wrong address”. That was quickly taken care of. Like Holly, I am seriously amazed by some of the tacky packaging. I guess I can be thankful that I have yet to receive perfume packaged in old underwear.

    The worst fragrance mishap involved a pretty bottle of AG Songes EdP, a birthday gift from one of my sons – you know the cute round bottle with the crescent moon stopper and the birds painted on the side. Sigh. The very first time I opened the bottle (carefully and gently by the way) the whole thing cracked off at the top, unrepairable. I decanted the contents to other cute round bottles….but every time I see those I can’t help but be a little sad. Even though I have several other bottles of Songes, that one was so sweet and such a thoughtful gift.

    Azar xx

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    • SONGES! Azar, it’s one of my favourite Goutals. I love those dabber bottles, aren’t they luxe? But I need to spritz to get enough juice on my person.
      I even decant some of my parfums.
      Portia xx

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    • Excellent place to put it Thinking Magpie.
      I have a few things in my undie & sock drawers. Soaps, A Serge Lutens box of Bois Vanille that soaked up nearly a third of the bottle, some cardboard from a smashed decant. It’s really fragrant when I open them.
      Portia xx

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  7. Quelques Fleurs l`Original Houbigant: I opened the package and discovered a leak, but it wasnt big surprise for me because I know that spray bottles of Quelques Fleurs Royale and Quelques Fleurs l’Original often being defective. I know few people having troubles with leaking bottles of this perfumes.
    But I have much worse incident to tell) Some time ago I bought Ispahan Reedition 2008 (this is a splash flacon). Not by mail, this was deal from hand to hand. I came home, open the cap and flacon break apart right in my hands. There was a crack in bottle( This was awful((((

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    • Hey there Fazal,
      Yes, from somewhere there.
      How lavish is the vintage parfum? Doesn’t it send you on amazing fragrant journeys?
      Portia xx

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  8. I’m sorry, dear. It’s extremely disappointing – even though you haven’t lost money in the end.

    The worst case I ever had was a smashed decant of Le Labo Rose 31 and I was prepared to cut my losses but the seller was really sweet and sent me a replacement.

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    • Hey Undina,
      Yes, it was crap but no real loss to me. The house still smells like Coco because the box is in the living room. Very effective room scent.
      Portia xx

      Like

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